Free senior living website audit tool
What happens after “Request a Tour”?
Grade the visible path from website inquiry to booked visit. In two minutes, see where high-intent families may hit unnecessary waiting, ambiguity or calendar friction.
Eight practical signals across the senior living website inquiry, acknowledgement, tour scheduling, follow-up, ownership and human-handoff workflow.
Free. No resident data. Your answers stay in this browser unless you request a review.
Example score68Tour friction found
Inquiry→Form wait→Staff reply
Your inquiry-flow score0out of 100
Your result
Your next improvements are clear.
Highest-priority fixes
The score reflects only the eight questions above. It does not estimate actual occupancy, staff performance or revenue.
Want a human-reviewed version?
We’ll inspect the public journey and send a concise observation.
Request a public-information-only review. We will not submit your inquiry form, impersonate a family or collect resident information.
What a strong flow looks like
Fast for routine coordination. Human for judgment.
Inquiry arrives
The existing website form captures only the information needed for the next step.
Receipt is acknowledged
Approved language confirms that the request arrived and sets expectations.
Tour options appear
Only staff-controlled availability is offered to the family.
People handle exceptions
Sensitive questions pause routine messages and reach designated staff.
Frequently asked questions
About the senior living website grader.
What is a senior living inquiry-flow grader?
It is a structured self-assessment of the visible journey from website visit to inquiry acknowledgement, tour scheduling, follow-up and staff handoff. It does not inspect private systems or measure actual staff performance.
Does Quid automatically scan our website?
No. This free version guides an operator through a two-minute review using what a family can see and what the admissions team knows about the next steps. A requested human review is completed separately using public business information.
What is a good inquiry-flow score?
A higher score means the visible workflow covers more of the basics assessed here. The score is a planning aid, not an industry benchmark, certification or prediction of occupancy. The individual gaps are more useful than the number alone.
Can this grader measure our response time?
No. It can identify whether acknowledgement, ownership and escalation are defined. Actual response time requires timestamped inquiry and staff-response data from the community’s workflow.
What should happen after Request a Tour?
The family should receive confirmation that the request arrived, an easy way to choose or confirm a visit, clear expectations, and a route to staff when the conversation needs judgment.
Does improving the inquiry flow guarantee more move-ins?
No. Occupancy depends on demand, market fit, care needs, pricing, availability, tours and many other factors. Improving the flow helps reduce avoidable friction between existing inquiries and visits.
30-Day Quid Admissions Pilot
Start with one community and one workflow.
The pilot gives your team a focused way to test inquiry follow-up and tour coordination around the tools you already use.
Clear scope from day one
- One community
- One website inquiry source
- One staff-controlled tour calendar
- Approved messages and timing
- Human handoff rules
- Optional continuation after 30 days
Focused 30-day implementation
30-Day Quid Admissions Pilot
$1,000one-time
One community, one inquiry source, and one tour calendar.
Keep Quid for $899/month per community after the pilot.
Included
- Current workflow review
- Approved response and follow-up flow
- Human-handoff rules
- Controlled implementation
- Optional manager and exception view
- Daily admissions summary
- Monitoring and tuning
- End-of-pilot report